Warranty Informtaion

Exhausts and Accessories

Warranty coverage and prerequisites

RJWC Powersport have, unless otherwise stated, 12 months (1 year), from purchase date, warranty against material defects, construction defects and workmanship i.e. welds, bends and fitment.

Each end-user has to make sure to check spark plugs and lambda reading after test drive to prevent the engine from running lean.

Engine must be properly tuned either via fuel tuner or EFI reflash.

Warranty exclusions
  1. Warranty does not cover engine damage as a result of using our products nor do we repurchase products for that reason alone. We always recommend customers to do proper fuel tuning when upgrading the engine.
  2. Improper installation, abnormal operation, abuse, neglect, lack of maintenance (i.e. retightening bolts), damage result from a collision.
  3. Covered components being tampered or with or altered from factory specifications.
  4. Damage or abuse related misuse, negligence, nitrous oxide systems or rear end modifications.
  5. Participating in, or preparation of the vehicle for racing (on a track or otherwise), fire, flood, riot, acts of war or terrorism, theft, vandalism, natural disasters are not covered. This is not a performance warranty.
  6. Warranty also excludes the use on heavily modified vehicles or use for competition.
  7. RJWC Sells and market power-enhancing products made for racing and off-road use. RJWC (RJ Weld & Custom AB) is not accountable for any injuries or damage as the result of using any of our products.

Lights

Warranty coverage and prerequisites

The Neutrino LED lights have 24 months (2 years) warranty against defects in material and construction. The lights are IP67* rated which means they are NOT completely waterproof so it is not recommended to wade or submerge them. High-pressure washing is also not recommended.

Warranty exclusions
  1. Improper installation, water damage, use on any other vehicle than intended, abnormal operation, abuse, neglect, lack of maintenance (i.e. retightening bolts), damage result from a collision.
  2. Modifications such as cutting cables, adding sealant or other modifications to lights or wires.
  3. Covered components being tampered or with or altered from factory specifications.
  4. Damage or abuse related misuse, negligence, nitrous oxide systems or rear end modifications.
  5. Participating in, or preparation of the vehicle for racing (on a track or otherwise), fire, flood, riot, acts of war or terrorism, theft, vandalism, natural disasters are not covered. This is not a performance warranty.

 

 

General

Warranty does not in anyway cover lost or stolen parts. And it’s extremely important to retighten all bolts on our exhaust systems after the first ride.

Make sure you follow rules and regulations in your country/area/state/city before purchasing and/or using our products.

If you as a consumer/end-user have any questions about the installation of any particular RJWC Exhaust system you have purchased, contact Customer Service or the dealership you bought it from.

In the sealed “non-repackable” pre-Mud Edition we use special wool that can withstand extremely high temperatures, but if your vehicle isn’t tuned the correct way it may decrease the life span of the muffler.

RJWC Sells and market power-enhancing products made for racing and off-road use. RJWC (RJ Weld & Custom AB) is not accountable for any injuries or damage as the result of using any of our products.

Inspection

All items returned for warranty consideration are subject to inspection. RJWC Powersports reserves the right to inspect all parts related to a warranty claim and to refuse any warranty claim upon inspection of said parts. No replacement products will be shipped prior to receipt and inspection of any product for warranty request.

ANY PRODUCT RETURNED WITHOUT PRIOR AUTHORIZATION WILL NOT BE PROCESSED.

 

* IP67 - No ingress of dust; complete protection against contact (dust-tight). A vacuum must be applied. Test duration of up to 8 hours based on airflow. Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 meter (3 ft 3 in) of submersion).