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Please be advised that the new warranty terms and conditions apply only to products purchased on or after 2023-02-07. Products purchased prior to this date will continue to be covered by the previous warranty terms and conditions.

We have made changes to our warranty to better serve our customers and improve the overall product experience. However, please note that these changes do not apply retroactively. If you purchased your product prior to 2023-02-07, the previous warranty terms and conditions will still apply to your purchase.

If you have any questions or concerns regarding your warranty, please feel free to contact us for further assistance. We are here to help and ensure that you have the best possible experience with our products.

It is extremely important to retighten all bolts after the first start/use of the machine. Failure to do so may result in the warranty being voided. Please make sure to follow the instructions provided with the machine and retighten all bolts as necessary.

Please note that this warranty does not cover lost bolts or any other lost or stolen items. The warranty only covers defects in material and workmanship and does not cover any damages caused by misuse, abuse, or unauthorized modification. Make sure you follow rules and regulations in your country/area/state/city before purchasing and/or using our products.

High-Performance Parts and Racing/Competition Disclaimer

While RJWC offers high-performance parts designed for off-road use, it is crucial to understand that participation in racing, competitive events, or similar high-stress applications voids all warranties. Racing and competition place extraordinary demands on vehicle components, including our products. A failure in one part of the vehicle can lead to the failure of other parts, including those supplied by RJWC. For example, a malfunctioning fuel injector could lead to engine overheating, which in turn could damage our exhaust systems. Therefore, any damages or failures that occur during racing or competitive events are not covered under warranty.

If you as a consumer/end-user have any questions about the installation of any particular RJWC Exhaust system you have purchased, contact Customer Service or the dealership you bought it from.

RJWC sells and markets power-enhancing products made for off-road use. RJWC (RJWC Powersports AB) is not accountable for any injuries or damage as the result of using any of our products.

Inspection

All items returned for warranty consideration are subject to inspection. RJWC Powersports reserves the right to inspect all parts related to a warranty claim and to refuse any warranty claim upon inspection of said parts. No replacement products will be shipped prior to receipt and inspection of any product for warranty request.

ANY PRODUCT RETURNED WITHOUT PRIOR AUTHORIZATION WILL NOT BE PROCESSED.

EXHAUSTS

APX – 3 Years Limited Warranty

This Limited Warranty is applicable to the original purchaser of the APX Exhaust System and covers defects in material and workmanship for a period of three (3) years from the date of purchase.

Mud Edition & Krossflow – 2 Years Limited Warranty

This Limited Warranty is applicable to the original purchaser of the Mud Edition & Krossflow Exhaust Systems and covers defects in material and workmanship for a period of two (2) years from the date of purchase.

Exclusions

This Limited Warranty does not cover:

  • Conditions, malfunctions, or damages not resulting from defects in material or workmanship.
  • Any damages caused by misuse, abuse, accident, unauthorized modification or alteration.
  • Any damages caused by improper installation or maintenance.
  • Any damages caused by external forces such as corrosion, rust, salt, and other environmental factors.
  • Any indirect, incidental, or consequential damages, including without limitation, loss of use, time, or income.
  • Shipping costs for repair or replacement of the Exhaust System.
  • Usage for racing, competitive events, or other high-stress applications.
  • Failure to properly tune the engine via a fuel tuner, EFI-reflash, or similar method to ensure the A/F ratio is within acceptable parameters.

 

Remedies

If a covered defect is identified, we will, at our sole discretion, repair or replace the Exhaust System or any part thereof. This constitutes your exclusive remedy.

Warranty Service

To obtain warranty service, the original purchaser is required to contact us with a detailed description of the issue along with proof of purchase.

Legal Rights

This Limited Warranty provides you with specific legal rights, and you may also have other rights that vary from state to state.

Superseding Clause

This Limited Warranty is the sole warranty applicable to this product and supersedes all other warranties, whether express or implied.

EFI TUNER

1 Year Limited Warranty for El’Comandante EFI Tuner

This Limited Warranty is applicable to the original purchaser of the El’Comandante EFI Tuner and covers defects in material and workmanship for a period of one (1) year from the date of purchase.

IP67 Rating

The El’Comandante EFI Tuner is rated IP67, signifying protection against dust ingress and the capability to withstand water immersion between 15 cm and 1 meter for up to 30 minutes.

The RJWC EFI Tuner, while robustly designed and IP67 rated, indicating a high degree of protection against dust and temporary immersion in water, is not impervious to all forms of water exposure. Specifically, the use of jet washers, pressure washers, or any high-velocity water stream when cleaning or maintaining areas near the device will void the warranty.

 

Exclusions

This Limited Warranty does not cover:

  • Water ingress or damage caused by water.
  • Any damages resulting from improper settings, including those that deviate from the instructions provided by El’Comandante.
  • Any damages caused by misuse, including but not limited to harm to the engine or other components due to improper use.
  • Usage for racing, competitive events, or other high-stress applications.
  • Any indirect, incidental, or consequential damages, including without limitation, loss of use, time, or income.

Remedies

If a covered defect is identified, we will, at our sole discretion, repair or replace the El’Comandante EFI Tuner or any part thereof. This constitutes your exclusive remedy.

Warranty Service

To obtain warranty service, the original purchaser is required to contact us with a detailed description of the issue along with proof of purchase.

Legal Rights

This Limited Warranty provides you with specific legal rights, and you may also have other rights that vary from state to state.

Superseding Clause

This Limited Warranty is the sole warranty applicable to this product and supersedes all other warranties, whether express or implied.

CLUTCH

1 Year Limited Warranty for RJWC Clutch Kits and Clutch-Related Parts

 

This Limited Warranty is applicable to the original purchaser of RJWC Clutch Kits and Clutch-Related Parts, including springs, helixes, and weights. It covers defects in material and workmanship for a period of one (1) year from the date of purchase.

 

Exclusions

This Limited Warranty does not cover:

  • Damages resulting from improper installation, including but not limited to wrong torque settings and the use of incorrect tools.
  • Any damages resulting from improper maintenance.
  • Discoloring, natural wear and tear.
  • Any damages caused by misuse, including but not limited to harm to the engine or other components due to improper use.
  • Usage for racing, competitive events, or other high-stress applications.
  • Any indirect, incidental, or consequential damages, including without limitation, loss of use, time, or income.

 

Remedies

If a covered defect is identified within the warranty period, we will, at our sole discretion, repair or replace the affected RJWC Clutch Kit or Clutch-Related Part. This constitutes your exclusive remedy under this Limited Warranty.

Warranty Service

To obtain warranty service, the original purchaser is required to contact us with a detailed description of the issue along with proof of purchase.

Legal Rights

This Limited Warranty provides you with specific legal rights, and you may also have other rights that vary from state to state or jurisdiction to jurisdiction.

Superseding Clause

This Limited Warranty is the sole warranty applicable to this product and supersedes all other warranties, whether express or implied.

ACCESSORIES

5 Years Limited Warranty for Shifter Handles, Gas Caps, and Airbox Lids

This Limited Warranty applies to the original purchaser of the Shifter Handles, Gas Caps, Airbox Lids and covers defects in material and workmanship for a period of five (5) years from the date of purchase.

Care and Maintenance of Anodized Surfaces

It is crucial for customers to be cautious when cleaning and maintaining the anodized surfaces of our accessories. The use of solvents or abrasives can lead to discoloration or fading of anodized surfaces.

Exclusions

This Limited Warranty does not cover:

  • Discoloring, natural wear and tear.
  • Any damages caused by misuse, abuse, accident, unauthorized modification or alteration.
  • Any damages caused by improper installation or maintenance.
  • If the product is used for racing, competitive events, or similar high-stress applications.
  • Any indirect, incidental, or consequential damages, including without limitation, loss of use, time, or income.

Remedies

If a covered defect is found, we will repair or replace the Shifter Handle or Gas Cap, or any part thereof, at our sole discretion. This is your exclusive remedy.

Warranty Service

To obtain warranty service, the original purchaser must contact us with a description of the problem and proof of purchase.

Legal Rights

This Limited Warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

Superseding Clause

The above Limited Warranty is the only warranty applicable to this product and supersedes all other warranties, express or implied.

FLOORBOARDS

1 Year Limited Warranty for RJWC Floorboards

This Limited Warranty is applicable to the original purchaser of the RJWC Floorboards and covers defects in material and workmanship for a period of one (1) year from the date of purchase.

Exclusions

This Limited Warranty does not cover:

  • Discoloring, natural wear and tear.
  • Any damages resulting from misuse, abuse, accident, unauthorized modification or alteration.
  • Any damages caused by improper installation or maintenance.
  • Usage for racing, competitive events, or other high-stress applications.
  • Any indirect, incidental, or consequential damages, including without limitation, loss of use, time, or income.

 

Remedies

If a covered defect is identified, we will, at our sole discretion, repair or replace the RJWC Floorboards or any part thereof. This constitutes your exclusive remedy.

Warranty Service

To obtain warranty service, the original purchaser is required to contact us with a detailed description of the issue along with proof of purchase.

Legal Rights

This Limited Warranty provides you with specific legal rights, and you may also have other rights that vary from state to state.

Superseding Clause

This Limited Warranty is the sole warranty applicable to this product and supersedes all other warranties, whether express or implied.

LED LIGHTS

2 Years Limited Warranty for RJWC Neutrino LED Upgrade Lights

 

This Limited Warranty applies to the original purchaser of the RJWC Neutrino LED Upgrade Lights and covers defects in material and workmanship for a period of two (2) years from the date of purchase.

Care and Maintenance of Acrylic Plastic Lens

It is imperative for customers to exercise caution when cleaning and maintaining the acrylic plastic lens of our LED lights. The following substances and methods are strictly prohibited:

  1. Solvents: The use of solvents such as acetone, benzene, and chloroform can cause the acrylic plastic to become cloudy or even crack.
  2. Abrasives: Any abrasive materials or scrubbing agents can result in scratches on the lens surface.

Failure to adhere to these guidelines will result in the voiding of the product’s warranty. Any damage incurred due to the use of prohibited solvents or abrasives will not be covered under warranty.

IP67 Rating

The RJWC Neutrino LED Upgrade Lights are rated IP67, which means they are protected against dust ingress and are capable of withstanding water immersion between 15 cm and 1 meter for up to 30 minutes. Use of high-pressure washer/jet washer directly onto the lights will increase the risk for water ingress.

Exclusions

This Limited Warranty does not cover:

  • Water ingress or damage caused by water.
  • Any damages caused by improper installation, including installation that deviates from the instructions provided by RJWC.
  • Any damages caused by altering the lights or any part thereof.
  • Any indirect, incidental, or consequential damages, including without limitation, loss of use, time, or income.

 

Remedies

If a covered defect is found, we will repair or replace the RJWC Neutrino LED Upgrade Light, or any part thereof, at our sole discretion. This is your exclusive remedy.

Warranty Service

To obtain warranty service, the original purchaser must contact us with a description of the problem and proof of purchase.

Legal Rights

This Limited Warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

Superseding Clause

The above Limited Warranty is the only warranty applicable to this product and supersedes all other warranties, express or implied.