WARRANTY / GUARANTEE
We have unless stated otherwise, 12 months (1 year) warranty against defects in material, constructions, and welds for all our exhausts.
Each end-user has to make sure to check spark plugs and lambda readings after a test drive o prevent the engine from running lean.
Warranty does not cover engine damage as a result of using our products nor do we repurchase products for that reason alone. We always recommend customers to do proper fuel tuning when upgrading the engine.
Shipping damage must be reported within 7 days after receiving products. You always report shipping damage to the retailer where you bought the product and have them assist you in what to do next.
RJ Weld & Custom AB is not responsible for any damage caused to the exhaust or any other component due to incorrect air to fuel mixture. It’s up to the customer to ensure proper fuel tuning is conducted when installing a new exhaust system.
The Neutrino LED lights have 24 months (2 years) warranty against defects in material and construction. The lights are IP67* rated which means they are NOT completely waterproof so it is not recommended to wade or submerge them. High-pressure washing is also not recommended.
Warranty does not cover water damage, faulty installation, or installation on any other vehicle than intended.
Improper care or cleaning of any products are NOT COVERED by warranty. Parts must be returned to Website Owners for inspection for determination of repair, replacement, or credit.
Misuse, improper installation, and/or modification of our product void all warranties. No replacement will be shipped prior to receipt of the return for inspection and determination of qualification of warranty. We will make every effort to ship replacement parts in a timely fashion, however, please be aware that delays may sometimes occur due to manufacturing schedules.
Opening the sealed lights, cutting any cables, or doing modifications to lights or wiring also voids the warranty.
If you as a consumer/end-user have any questions about the installation of any particular RJWC Exhaust system you have purchased, contact Customer Service or the dealership you bought it from.
In the sealed “non-repackable” pre-Mud Edition we use special wool that can withstand extremely high temperatures, but if your vehicle isn’t tuned the correct way it may decrease the life span of the muffler.
RJWC Sells and market power-enhancing products made for racing and off-road use. RJWC (RJ Weld & Custom AB) is not accountable for any injuries or damage as the result of using any of our products.
All items returned for warranty consideration are subject to inspection. RJWC Powersports reserves the right to inspect all parts related to a warranty claim and to refuse any warranty claim upon inspection of said parts. No replacement products will be shipped prior to receipt and inspection of any product for warranty request.
* No ingress of dust; complete protection against contact (dust-tight). A vacuum must be applied. Test duration of up to 8 hours based on airflow. Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 meter (3 ft 3 in) of submersion).
ANY PRODUCT RETURNED WITHOUT PRIOR AUTHORIZATION WILL NOT BE PROCESSED.
IT’S IMPORTANT TO RETIGHTEN ALL BOLTS ON OUR EXHAUST SYSTEMS AFTER THE FIRST TEST RIDE. SINCE OUR EXHAUST SYSTEMS ARE CONSTRUCTED FOR RACING PURPOSES ONLY, MAKE SURE TO FOLLOW RULES AND REGULATIONS IN YOUR COUNTRY AND STATE/AREA/CITY BEFORE USING OUR PRODUCTS.