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To qualify as and remain a RJWC Authorized Reseller, your business must adhere to this RJWC Authorized Reseller Policy at all times.
1. Maintain Current Business Information and Disclose All Locations That Carry RJWC
Maintain accurate and up-to-date company information and disclose all retail locations that carry RJWC throughout the term of your reseller relationship with RJWC.
Qualifying retail locations can only be one of the following: your physical brick and mortar store(s), your commerce-enabled website(s), or any temporary storefronts (events, trade shows, pop up stores, etc.).
2. Report Sell-Through for Physical Retail Location(s) and E-Commerce Sites
Reseller must provide sell-through information by SKU and approved retail location upon request. RJWC reserves the right to perform an audit of all financial statements pertaining to RJWC sales or the business operations (conduct) to ensure compliance with this policy.
3. RJWC’s Trademarks & Brand Policy
Reseller must comply with RJWC’s Trademark & Brand Policy and represent yourself as a RJWC Authorized Reseller in all online advertising and sales collateral.
Setting up businesses, registering domain names, or using social media usernames that contain the RJWC name or any of RJWC’s trademarks is strictly prohibited. To ensure compliance with RJWC’s Authorized Reseller Policy,we endorse use of approved marketing materials for all RJWC products.
4. Sell to Retail Consumers Only
Reseller may not sell in bulk to B2B accounts, wholesalers, or freight forwarders/drop shippers for other retailers. Reseller may only sell to their end consumers, unless a special agreement is made.
5. Only Purchase RJWC Products Directly from RJ Weld & Custom AB in Sweden.
Reseller must not buy RJWC products from other retailers, or from other sources not explicitly endorsed by RJWC.
6. Only Sell RJWC Products in Original Packaging
Reseller may not alter original RJWC packaging in any way prior to reselling RJWC products. Removing RJWC products from packaging and reselling RJWC products in a different packaging or under a different name is strictly prohibited.
8. No Bundling RJWC Products without Obtaining Permission
Reseller must not re-SKU or bundle RJWC products in your online assortments and data feeds without receiving prior written permission from RJWC
9. Customer Confusion
Reseller will not advertise, market, display or demonstrate non-RJWC products together with RJWC products in a manner that would create the impression that the non-RJWC products are made by, endorsed by or associated with RJWC.
10. Sell on Approved Retail Website(s) Only
Reseller must only take orders via publicly accessible, e-commerce enabled web pages hosted on approved websites owned and operated by your company.
Selling on third-party sites (eBay, Amazon, Alibaba, etc.), drop-ship accounts (Buy.com, Newegg.com, Overstock.com, etc.), classified sites (Craigslist.com, Facebook Marketplace, etc.) or through direct messages on forums is strictly prohibited.
11. Sell to Customer(s) within an Assigned Geographic Territory
Reseller must restrict customer order shipments to shipping addresses located within your assigned country or designated territory. This includes not selling or shipping RJWC products to end consumers online if your territory does not include the online channel.
12. Ensure PCI Compliance
Reseller must ensure PCI (payment card industry) compliance for all approved commerce-enabled websites owned and operated by your company.
14. Security Measures from E-Commerce Sites and Fraud Protection
Reseller must ensure industry-standard e-commerce security and fraud protection measures are in place, including two-factor authentication, authorized territory shipping restrictions and customer fraud resolution procedures.
15. Obey the Law, Abide by Policy Rules and Serve Customer Needs
Reseller must comply with all applicable laws, rules, regulations and policies related to the advertising, sale and marketing of RJWC products. Reseller must provide a level of sales support and customer support for our customers that, at a minimum, demonstrates industry best practices.
Failure to comply with all of the terms in RJWC’s Authorized Reseller Policy will result in suspension or termination of your account.