Please make sure you have read the instructions thoroughly before you send a support ticket to save you some time.
We check email and tickets Monday - Friday 07:00 to 16:00 (CET)
The best and quickest way to get a response is to use the form to the right, and be as specific as you can in your description. Attach any useful information such as images, receipts.
For questions regarding tracking, shipping, etc. Please provide order number.